terms/conditions

Last update: 04.14.25

Welcome to Highly Human! We are committed to creating a fair, inclusive, and transparent online shopping experience. These Terms and Conditions ("Terms") outline the rules and guidelines for using our website and services.

By using our website, you agree to these Terms.

1. Acceptance of Terms

When you use our website, you agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the date of the last update will be revised. Your continued use of our website after any changes indicates your acceptance of the new Terms.

2. Account Creation

To use certain features of our website, you may need to create an account. You must provide accurate and complete information and keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. We do not tolerate any form of identity theft or unauthorized access to accounts.

3. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and offerings and services, is the property of Highly Human or its licensors and is protected by U.S. and international copyright laws. You may not use, reproduce, or distribute any content from our website without our prior written consent. We support fair use and creative commons principles.

4. Orders and Payments

  • Placing Orders: You can place orders through our website. We reserve the right to refuse or cancel any order for any reason at any time.

  • Payment: We accept various payment methods, including credit cards and PayPal. You must provide valid payment information and authorize us to charge your payment method for the total amount of your order, including taxes and shipping fees.

  • Refunds and Returns: Our refund and return policy is available on our website. Currently we do not offer refunds or accept returns.

5. Shipping and Delivery

  • Shipping: We will ship your order to the address you provide. Shipping times may vary. We are not responsible for any delays caused by the shipping carrier.

  • Delivery: Once your order is shipped, you will receive a confirmation email with tracking information. You are responsible for any duties, taxes, or fees imposed by your country. We aim to provide clear and transparent information about shipping costs and timelines.

6. Privacy

Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our Privacy Policy. We are committed to protecting your privacy and ensuring your data is handled with care and respect.

7. Community Conduct

We are dedicated to creating a safe and inclusive environment. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the website by others. 

You may not:

  • Use our website in any way that could damage, disable, overburden, or impair the site or interfere with any other party's use and enjoyment of the site.

  • Attempt to gain unauthorized access to our website or any accounts, computer systems, or networks connected to our website.

  • Use our website to send unsolicited email, spam, or other unauthorized communications.

  • Engage in any form of harassment, discrimination, or hate speech.

8. Disclaimers and Limitations of Liability

  • Disclaimer of Warranties: Our website and services are provided "as is" and "as available." We do not warrant that the website will be uninterrupted or error-free. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • Limitation of Liability: We will not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website, even if we have been advised of the possibility of such damages. We aim to provide a reliable service, but we cannot be held responsible for issues beyond our control.

9. Indemnification

You agree to indemnify and hold Highly Human, its affiliates, teams, and community members, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in California, and you consent to the jurisdiction of such courts.

11. Termination

We reserve the right to terminate or suspend your access to our website at any time, with or without cause, and without notice. Upon termination, you must cease all use of our website and services. We will not be liable to you or any third party for any termination of your access to our website.

12. Entire Agreement

These Terms and Conditions, along with our Privacy Policy and any other policies or guidelines posted on our website, constitute the entire agreement between you and Highly Human regarding the use of our website and services. This agreement supersedes all prior or contemporaneous communications and proposals, whether oral or written, relating to the subject matter hereof. No modification of these Terms will be binding unless in writing and signed by an authorized representative of Highly Human. Any terms and conditions in any purchase order or other document provided by you that are in addition to or different from these Terms are expressly rejected by Highly Human and will not be binding unless specifically agreed to in writing by an authorized representative of Highly Human.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue to be valid and enforceable. The invalid or unenforceable provision will be replaced by a valid and enforceable provision that most closely approximates the intent and economic effect of the original provision.

14. Waiver

The failure of Highly Human to exercise or enforce any right or provision of these Terms will not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Highly Human

15. Assignment

You may not assign or transfer these Terms or any rights or obligations under these Terms without our prior written consent. Highly Human may assign or transfer these Terms or any rights or obligations under these Terms at any time without notice.

16. Anti-Spam Policy

We strictly prohibit the use of our website for spamming or any other form of unsolicited or unauthorized contact. Violation of this policy may result in termination of your account and legal action.

17. Feedback and Suggestions

If you provide us with any feedback, suggestions, or ideas regarding our website or services, you agree that we may use and incorporate such feedback without any obligation to you.

18. Community Guidelines

We encourage a respectful and inclusive community. We reserve the right to remove any content or terminate any user account that violates our community guidelines, including but not limited to content that is offensive, discriminatory, or harmful.

Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at support@wearehighlyhuman.com